Leadership – Myself Dimension – #ScrumMasterWay concept

Let’s continue with the last element of ‘Myself’ dimension. As we already said in the previous blog posts, each element of this dimension is represented by a dice which you can roll every day of Sprint and choose the aspect you are going to take. The fourth dice stands for leadership. If you want to transform the organization, your leadership style shall change first. In this element, we talk about being a servant leader, creating the culture, feedback, motivation, collaboration, and leader-leader style.

Servant Leader

ScrumMaster is a leadership role. One of the aims of ScrumMaster is to make others work better, they are servant leaders. They can heal relationships, create communities, listen to others, have empathy, and think beyond day-to-day tasks and short-term goals. Only when you become servant leader you can be the great ScrumMaster.

We Culture

Agile needs the right culture. It’s all about us, how we work as a team. Be collaborative, support each other, take over responsibility and ownership for the team. ScrumMasters shall be using their leadership skills to create such culture because without it Agile and Scrum can never be successful.

Feedback

Give and receive feedback is critical for every leader. It’s important prerequisite to inspect and adapt. ScrumMasters shall be actively searching for feedback and find creative ways to allow people to learn from it.

Motivation

Part of the motivation is coming from the environment and culture. ScrumMasters support intrinsic motivation factors as they are aligned with their goal to create a self-organized team. Motivate through an understanding of the purpose and clear goals, safe to fail learning environment, and open and transparent culture.

Collaboration

Collaboration is written in the Scrum DNA. Scrum is all about teams and collaboration. There is no individual work important in real Scrum, no individual goals. We do our best to achieve the goal – deliver value to the customer.

Leader-leader

The leader-leader model helps you to change the traditional leadership style of leader–follower where people are expected to follow orders into the leader-leader concept of servant leadership where leaders are here to help the other people to grow and become leaders themselves.

Learning – Myself Dimension – The #ScrumMasterWay concept

Let’s continue with the next element of ‘Myself’ dimension. As we already said in the previous blog post, each element of this dimension represented by a dice which you can roll every day or Sprint and choose the aspect you are going to take. The second dice is for learning. Scrum Masters shall learn new things every day. This element shows a direction where you can focus the learning activity to gain Agile, coaching, facilitation, business, change, and technical skills.

Agile

ScrumMasters you must be Agile enthusiasts, constantly looking for new practices, concepts, and ideas. Joining local communities, attending or speaking at conferences. Looking for trends where Agile is heading. The world is changing fast, so do Agile and Scrum.

Coaching

Without good coaching, you can’t create sustainable high-performing teams. So better start right away. There are many classes and books on coaching, plenty options to choose from. But after all, it’s all about practice. Start tomorrow and get better during the time.

Facilitation

Facilitation is critical especially when the team is not that mature. Be ready to facilitate not only during meetings but anytime. Every conversation can go wrong, and create a conflict or misunderstanding. Be on a watch for those situations.

Business

As part of the mentoring and teaching, you will need to understand the Agile Product Ownership. Have an idea on how to form a vision, how to prioritize, how to build the backlog. Help Product Owners with business Agility concepts.

Change

ScrumMasters are implementing change in organizations, they change their culture, and way of working. Such change is one of the hardest. You are change manager, change is your day to day job, so be better at implementing change.

Technical

Finally, the most controversial aspect of this element is technical. It’s controversial because as ScrumMaster you shall not be a team member at the same time as you will lose the overview. The technical aspect here points to the Extreme Programming practices as continuous integration, shared codebase, auto-tests and TDD, BDD, pair programming, regular refactoring, agile architecture and continuous delivery. They are critical for team success and every great ScrumMaster shall have a decent knowledge about them.

Metaskills – Myself Dimension – The #ScrumMasterWay concept

Let’s start with ‘Myself’ dimension. Each element of this dimension represented by a dice which you can roll every day of Sprint and choose the aspect you are going to take. The first dice is for metaskills. Scrum Masters shall be able to take the metaskills of teaching, listening, curiosity, respect, playfulness, and patience.

Teaching

Teaching is embracing the wisdom, ability to advise people, be a good mentor. Your knowledge and experience on different frameworks, concepts and practices are your ground here.

Listening

Listening is a critical skill to be able to learn from the feedback and choose the right approach. We as human beings are not listening enough. Too often, we jump towards the closest solution and ScrumMasters are not any different. Good listening is a prerequisite of being a great facilitator, coach, and leader.

Curiosity

Being curious helps you not to take sides. Be open to different situations and solutions. Find creative and innovative ways of approaching things. Working with team and organizations is a complex task. It requires different skills in order to address the complexity.

Respect

Respect will help you to build trust and create safety environment. Respect different opinions, who knows what is right and what is wrong. At the level of a complex system, it’s hard to assess. Openness and transparency are your best friends here.

Playfulness

It’s going to be a long journey, so make it fun. Bring the metaskill of playfulness to your day to day work. Take the same approach as if you were playing the strategic game. It is just a game, so enjoy every single day of it, don’t get frustrated when you don’t win the first day. The good game shall take some effort to play well.

Patience

You have unlimited time as ScrumMaster, there is no hurry. You are not responsible for delivery, nor the short-term goals. Your goals can only be seen long-term when the teams are getting self-organized and high-performance. Only then people can see the ScrumMasters are doing the right job. You will never be finished, as Agile is not a destination, but a star on a horizon. There is always a better way, there is always a need for great ScrumMaster to guide us on our Agile journey.

The #ScrumMasterWay concept

When I first time decided to write my new book The Great ScrumMaster: #ScrumMasterWay I have a clear picture in my head of what I have to write about. I wanted to share what I learned on my ScrumMaster journey, offer you hints on how to avoid problems, bottleneck, falls during the way, and give you an advice on how to become the great ScrumMaster. To make it consistent learning path, I combined all necessary elements which must be used to successfully get to the great ScrumMaster journey into the #ScrumMasterWay concept. At the beginning of my writing, I had only independent pieces. When I started to write the book, the elements clicked together and created the coherent whole of the #ScrumMasterWay concept which I’m now presenting in brief at a separate website and in the Great ScrumMaster book: #ScrumMasterWay which has been published in January by Addison Wesley.

The concept is formed from my personal hands-on field experiences as a ScrumMaster and Agile enterprise coach which I got during my 15+ IT and Agile journey.

In the following blog posts, I’m going to introduce the core elements of the #ScrumMasterWay concept. The #ScrumMasterWay concept is shaped in two dimensions: ‘Myself’ and ‘The world’. The first dimension is dedicated to your own mindset, attitude, and personal growth. They help you to develop yourself as a person and become a great ScrumMaster. They consist of four building blocks: Metaskills, Learning, State of Mind and Leadership. The second dimension is dedicated to the outer world represented by your team, broader product group or the entire organization. The great ScrumMasters shall be able to work at all three levels of the world dimension and use a mixture of all different aspects of Myself dimension elements.

I hope the #ScrumMasterWay concept will help you to start your great ScrumMaster journey and help your organization to be successful in nowadays constantly changing the world.

Top 10 Agile conferences to attend in 2017

Top 10 Agile ConferencesI travel & speak at many conferences each year. Here is my list of TOP 10 conferences for 2017:

  • #1: ACE! (Krakow, Poland) – May 11-12, 2017. Innovative form & great atmosphere.
  • #2: AgileEE (Kiev, Ukraine) – April 7-8, 2017. Interesting speakers and nice audience.
  • #3: Agile Prague Conference (Prague, Czech Republic) – September 11-12, 2017. An awesome program, collaborative atmosphere of open space format, good value for money.
  • #4: Big Apple Scrum Day (New York, NY, USA) – May 1, 2017. Enthusiastic community, great space.
  • #5: Agile Leadership Day (Cologne, Germany) – March 2o, 2017. Strong speakers with Agile Leadership experience.
  • #6: SGDUB – Global Scrum Gathering Dublin 2017 (Dublin, Ireland)  – October 30-November 1, 2017. Talk to Scrum practitioners, join coaches clinic, get hands-on experience.
  • #7: Agile Testing Days (Potsdam, Germany) – November 13-17, 2017. Interesting keynote speakers, deep insights in testing.
  • #8: LeSS Conference (London, UK) – September 13-14, 2017. Large Scaling Scrum (LeSS) Practitioners share their LeSS experience.
  • #9: SGCAL – Global Scrum Gathering San Diego 2017 (San Diego, CA, USA) – April 10-12, 2017. Meet people who are around Scrum from the beginning.  Great coaches clinic and open space.
  • #10: Agile 2017 (Orlando, FL, USA) – August 7-11, 2017. Top Agile conference for the size and speaker selection. It’s a huge event which is unfortunately very expensive.

The selection is based on my personal preference and experiences from those events.

Other conferences to consider this year:

(Please share your suggestions with us and we add them to the following list.)

 

Scrum Transformation Journey

As one of the CSTs – Certified Scrum Trainers – I’ve got a unique opportunity to travel around the world during the last two years and teach Scrum at a variety of businesses, organizational environments, and very different cultures. I must admit that Scrum is awesome as it is universal. You can apply it to software, hardware, marketing, HR, executive teams and be rapidly successful, significantly better, change the way of work and become the best of the greatest. The flip side of the coin is, that despite the easy way how Scrum is defined, there are still companies, teams and individuals completely failing to understand what Scrum is and therefore failing to implement it.

I draw this picture to illustrate that becoming Scrum is a journey. You can’t just do Scrum, you have to embrace it. You have to become Scrum yourself first. It’s often not that straightforward as we’ve been got used to the traditional processes throughout the history, but at the same time, this is the very best strength of Scrum. Once you master it, it becomes the part of your life. It’s not just a process, it is a way of living.

Scrum Transformation

 

Technical Scrum

First, let me say explicitly that “Technical Scrum” is not Scrum. It only pretends to be Scrum. It’s a camouflage. However, it might be the necessary first step in certain organizations to move to the real Scrum. How do you recognize Technical Scrum? People “do” Scrum. They are looking for ways how to remain the same as they used to be. They are eager to get checklists of practices which need to be done, in order to do proper Scrum. Therefore Technical Scrum is all about estimations techniques, burn-downs, measuring velocity. The very important metric would be individual utilization, so they usually insist on time task estimates, capacity calculations, and time-sheets to be filled. They have identified new roles, but in reality, they just renamed the traditional roles and didn’t change the behavior. Scrum meetings are usually long and felt redundant. Managers use Scrum to micromanage.  The overall team focus is on “how”. The team is not any team but a group of individuals working on similar items. The individual accountability matters. They are looking how to split responsibilities instead of how to collaborate to achieve the goal. Product Backlog is usually a to-do list where most things have to be done.

Scrum Mindset

In the real Scrum, your team understands the mindset and they are “living” Scrum. They take it as the way how to focus on customers, how to innovate, how to collaborate. The estimates, efficiency, and utilization become quite unimportant, as they focus on delivering value to the customer and overall long term results. The first step here is usually “Team Scrum” where the development team becomes a real self-organized and cross-functional team which works together. The team creation process produces a huge trust internally among the team members but also externally to the organization. It’s the first tiny ‘snowball’ which afterward starts the whole transformation and creates forces to change how we run our business and how the organization itself is structured.

The “Organizational Scrum” builds on top of the values we experienced at team level – openness, transparency, and trust which leads the organization to be more business driven, flexible, and open to innovations. The business slowly starts to be picking up and the organization has to follow the rest. At this time, the snowball is big enough to attract the rest of the organization. At that time, you are truly Agile.

Such transformation can take years. It’s not uncommon that companies are falling back and restarting the whole initiative again. It’s hard. To succeed you need a good reason for change and courage. Eventually, every company has to change as the word is getting more complex and fast. The same way as industry revolution changed the way we were hundred years ago, the complexity of our current life is changing us now. To succeed in a long term, we have to be more flexible and dynamic – more Agile.

Thank you for your support!

Few weeks back I asked you my friends, colleagues, and people from the Scrum community, to support me during the Scrum Alliance Board of Directors elections. I want to use this opportunity to thank you for all the support you gave me and let you know that I’m officially in the board, my period as a member of Board of Directors of Scrum Alliance officially started January 1, 2017.

I’m honored to be elected to the Scrum Alliance Board of Directors, because it’s where the strategic direction of the organization is decided. We have responsibilities to the entire global membership, and promoting cooperation and transparency will help us strengthen the adoption and implementation of Agile and Scrum. Increasing our strategic and dynamic range requires leaving our comfort zones, and that’s what I teach and practice.

My experience training and transforming organizations has shown the importance of respect, integrity, and openness. I’m passionate about creating better communities, with a work and life environment that brings happiness as well as success.
Thank you all for the support and I’ll do my best to help Scrum Alliance and the whole Scrum community to be achieve its mission of transforming the world of work.

AgileNEXT podcast

Thanks to AgileNEXT team – Daniel Gullo and Stephen Forte – for recording a podcast with me at Scrum Gathering.

During the session we discussed the following topics:
Scrum Master as Agile Coach, Kaizen in Scrum, Agile Brands and Scaling, Community Involvement, and finally my new book The Great Scrum Master which was published by Addison-Wesley Signature Series (Cohn) in January 2017.

Enjoy the listening.

My new book: The Great ScrumMaster: #ScrumMasterWay has been published by Addison-Wesley

The Great ScrumMaster: #ScrumMasterWayAt the beginning of the last year I finished my new book called The Great ScrumMaster: #ScrumMasterWay. At first I self-published it and the book was available for Kindle at Amazon and as a limited series in full-color printed version. I was very happy to see that the book was selling well and also that I got an excellent feedback from readers. My excitement was even bigger when Mike Cohn, one of the Scrum legends, accepted my book into his Addison-Wesley Signature Series (Cohn) and the book was published by this excellent publishing house in January 2017. Thanks, Mike. It was a lot of work and I’m really pleased to work with so many great professionals from Addison-Wesley (editors, graphics, language corrections) to achieve such a wonderful result – the book which I have now finally in my hands.

The Great ScrumMaster: #ScrumMasterWay by Zuzana 'Zuzi' SochovaIt was a long journey for me to embrace Scrum and write this book. Ten years ago, when I joined my first Scrum team as a developer, I didn’t like it much. It was an awkward way of working, I thought. I was just as resistant as most of my current clients who are at the beginning of their Agile journeys. It was something new and different. And however hard our Agile coaches tried to explain it, I didn’t really get it. Six months later I was appointed to the ScrumMaster role. Lacking any other experience than as a team leader and developer, I ended up being a “Scrum team assistant” and a bit later a “Scrum team mom.” It took me a long time to realize why Scrum is so powerful and that it is all about the ability to enhance self-organization.

Only then did I realize that we were all missing a good explanation of the ScrumMaster role. Later I described it using the #ScrumMasterWay concept that I’m going to share with you in this book and which finally gave ScrumMasters the answer to their most common question: “What will the ScrumMaster do once the team is self-organized?”

After coaching many ScrumMasters at companies and teaching a lot of CSM and CSPO classes, I can say that an answer like “Move to another team,” “Do nothing,” or “There will always be some work needed” is not good enough. ScrumMasters are lost in the same way I was lost at that time.

It has never been so easy to become a great ScrumMaster, so let me invite you on the journey and you can learn from my experience and mistakes. This book is the best starting point to embrace the ScrumMaster role. I hope you will enjoy reading it and will find it useful and easy to apply in your work and that you will become a great ScrumMaster too.

Finally, I would like to use this opportunity to thank Linda Rising for her nice words in foreword. Does that all makes you curious? You can find more details at dedicated book pages greatscrummaster.com. The book is now available at Amazon, InformIT, and Barnes & Noble Bookstore to name at least the few most famous sites. I hope that you would like it. I appreciate your comments and reviews and if you like it, please help me to make other ScrumMasters great by recommending it to your friends and colleagues!

Review bazaar

One of the most interesting advanced techniques how to run Sprint Review is the Review bazaar where there is no official Sprint Review meeting, but we run it as a bazaar where different teams are showing their work simultaneously. What’s happening is that each team is creating a space where they show the product to anyone who shows up. They give them opportunity to try the product, touch it, and experience it. There is no presentation, no need to stay if the functionality is not interesting.

Review bazaar is quite advanced technique as organizations are often obsessed about control and centralization is their second nature so it takes time until they feel comfortable enough to let it be decentralized. If we go back to the purpose of the Sprint Review and think about how we can get the best feedback to our product, you realize that it can actually serve this purpose much better than traditional Sprint reviews. However without openness and trust, Review bazaar is never possible.

To make it short list – if some of the following feels familiar…

  • Your Sprint Reviews are too formal,
  • People are not giving you a feedback,
  • Most of your stakeholders coming to the Sprint Review are not interested in every feature so they find the review too long,
  • Sprint Review is too long,

…you might like to try the Review Bazar. You will realize that it has very different dynamic and the feedback you get if much more valuable.