Let’s start with ‘Myself’ dimension. Each element of this dimension represented by a dice which you can roll every day of Sprint and choose the aspect you are going to take. The first dice is for metaskills. Scrum Masters shall be able to take the metaskills of teaching, listening, curiosity, respect, playfulness, and patience.
Teaching is embracing the wisdom, ability to advise people, be a good mentor. Your knowledge and experience on different frameworks, concepts and practices are your ground here.
Listening is a critical skill to be able to learn from the feedback and choose the right approach. We as human beings are not listening enough. Too often, we jump towards the closest solution and ScrumMasters are not any different. Good listening is a prerequisite of being a great facilitator, coach, and leader.
Being curious helps you not to take sides. Be open to different situations and solutions. Find creative and innovative ways of approaching things. Working with team and organizations is a complex task. It requires different skills in order to address the complexity.
Respect will help you to build trust and create safety environment. Respect different opinions, who knows what is right and what is wrong. At the level of a complex system, it’s hard to assess. Openness and transparency are your best friends here.
It’s going to be a long journey, so make it fun. Bring the metaskill of playfulness to your day to day work. Take the same approach as if you were playing the strategic game. It is just a game, so enjoy every single day of it, don’t get frustrated when you don’t win the first day. The good game shall take some effort to play well.
You have unlimited time as ScrumMaster, there is no hurry. You are not responsible for delivery, nor the short-term goals. Your goals can only be seen long-term when the teams are getting self-organized and high-performance. Only then people can see the ScrumMasters are doing the right job. You will never be finished, as Agile is not a destination, but a star on a horizon. There is always a better way, there is always a need for great ScrumMaster to guide us on our Agile journey.
Learn more about transforming organizations, leadership, and culture with Agile & Enterprise Coaching. Check our Scrum and Agile training sessions on Sochova.com. Grab a copy of The Great ScrumMaster: #ScrumMasterWay book and The Agile Leader: Leveraging the Power of Influence book.
Disclaimer: All I write on this blog is purely personal and has no relation with any position I have, used to have or will have in the future.