Reinventing Collaboration

The recent shift to the virtual space and home office created a more convenient work-life balance but created very new challenges as well. How to grow talents, how to collaborate, and how to build relationships.

In many cases, people simply went back to individual work. In many organizations, the only time where they see each other is some sort of Standup that looks more like a status meeting where individuals who have their own tasks, share their progress with anyone who is interested which is usually close to no one as the don’t collaborate and don’t have the shared ownership.

Such Standup is kind of an energy killing boring micromanaging practice. So maybe you should kill it as well and give people more time to work on their individual tasks. And when I said the only time ‘they see each other’ I was not that accurate either as in many organizations people are not using their cameras. Now what remains from being agile in such environments? Not much.

Another challenge we are facing is how to grow talents in such an individual culture where people don’t see each other and don’t build relationships with either their colleagues or their customers and stakeholders.

People often ask me about this principle of the Agile manifesto, implying that agile cannot be used in a virtual, geographically distributed world.

“The most efficient and effective method of

conveying information to and within a development

team is face-to-face conversation.”

But why not? It doesn’t say co-located, it says face-to-face or as we call it now video-to-video. So that’s not an issue. Technology is not an issue either as Zoom for example can create a team space where people can connect during the day and collaborate, discuss, share, and help each other. Similarly to the office space where they were in the same (physical) space and collaborate, they are now in the same (virtual) space and collaborate. It’s even easier as they can share screen, move to the breakout room, talk to each other if needed, and leave for lunch and come back after.

I guess the biggest issue is not where you are located but if you are willing to collaborate. Is there a need for teamwork, or is the nature of the business simple enough so they can distribute the work and work individually. If the nature of your work is complex, collaboration in the virtual world is perfectly possible. If you choose to work individually, don’t pretend you are doing Scrum as team collaboration is one of the cornerstones and the only thing that can emerge from that would be a “Dark Scrum”, and that’s neither fun nor functional.

Where Detailed Positions Can Be Harmful

Traditional organizations are based on hard skills. They hire for detailed position descriptions and look for certain experiences, and once you are hired, they evaluate your hard skills and focus on growing them. It’s all based on the presumption that we know what needs to be done. And because we know what needs to be done, we can plan the work and allocate people with needed skills. Such organizations optimize for individual performance and that is usually supported by detailed position descriptions, and it all works really well, until the business becomes unpredictable, and you wake up in VUCA (venerable, unpredictable, complex, and ambiguous) world. That’s where Agile was born and that business shift turned everything around. Positions, way of working, and also the basic assumption that we know what needs to be done. 

So on the contrary in an Agile environment, we realize that we don’t know what needs to be done. The business is changing so frequently that we can’t really plan, the changes are so frequent, the expectations so unpredictable, and there are so many possible solutions that all we can do is inspect and adapt. Experiment and learn from feedback. Late 90s the world was not like that, and nowadays organizations are still created about that old belief. In a modern world, it is very hard to plan which skills we need. Technologies are so dynamic that the only skills we really need are flexibility and fast learning. And then, the more detailed position description you have, the more you are fixing the status quo and are unable to adapt to changes and innovate your business. 

In agile organizations or if you wish in organizations that require a higher level of adaptability because they are experiencing the VUCA challenges, positions are not only not needed but often harmful. Therefore, many organizations widen their descriptions and start hiring generally for team members, and engineers, or just removing positions at all as something that stays in the way of our flexibility, collaboration, and innovations. They form individuals and teams around problems and ask help people to do their best to solve them, even when it requires learning new skills or changing their practices. 

Positions are not always bad, they create a clear path where to grow and what is expected from individuals, but such a defined position often creates boundaries and gaps and limits the learning. “It’s not my work people say. Somebody else shall do it”. But people are smart. When they change jobs, they always learn new tools, practices, and methods. But for some reason we often try to limit their learning by defined positions when they work for the same organization. So if you care about creativity, adaptivity, and agility, forget positions. People don’t need them to do their job. Give them a clear vision and goals and trust them, they do their best. You won’t regret it. 

Top 10 Agile conferences to attend in 2024

Every year I speak at many conferences and based on my experience I recommend some places to go for inspiration. Here is my list of the Top 10 Agile conferences to attend in 2024. It’s not my intention to cover them all, I’m sharing places where I like to return. Inspiring places with interaction, high energy, and great speakers.

  1. Regional Scrum Gathering Tokyo is organized by an enthusiastic agile community in Japan. The purpose is to provide a “Ba” (place) where practitioners share ideas among Scrum practitioners having a great diversity. Regional Gatherings provides a unique experience and even if you don’t speak Japanese, there are some talks in English and others translated. Join me and the local community on January 5-7, 2024.
  2. AgilePrague Conference is one of the best conferences in Europe. In two days, it creates a unique collaborative space. You can expect two parallel tracks with short talks, afternoon workshops, and inspirational keynotes. Plus, Prague is a great city to visit so you can come early and enjoy the weekend in Prague. Join Agile Prague on Sep 16-17, 2024, Prague, Czech Republic. 
  3. Agile Testing Days are almost a festival, not a traditional conference. The full week of tutorials, talks, workshops, and networking events is just awesome. Join Testing Days even if you are not a tester. It’s in Potsdam, Germany on Nov 18-21, 2024.
  4. ACE! Conference in Krakow, Poland is combining two tracks: Agile Software Development and Product Design & Management. It always has a great atmosphere. Join ACE! on Jun 13-14, 2024. 
  5. XP Days Benelux is a conference with parallel workshops for experienced audience. This year it’s going to be in Mechelen, Belgium on Nov 28-29, 2024. 
  6. Global Scrum Gathering New Orleans is the only global gathering this year. So make sure you don’t miss it. Join the global gathering in New Orleans on May 19-22, 2024. It’s always fun. 
  7. Agile Tour Vilnius is a day full of great talks in Vilnius, Lithuania. The conference is organized by the local agile community and I always enjoy the energy and conversation with participants. Join Agile Tour Vilnius on October 22, 2024.
  8. LeSS Conference is from practitioners for practitioners. Since 2016, LeSS Conferences is where LeSS practitioners share their LeSS experience and learn from new experiments. Join this year’s conference in Madrid on Sep 26-27, 2024.
  9. Regional Scrum Gathering Ghent in Belgium is a good candidate to replace the global Scrum Gathering in Europe this year and meet all the Scrum practitioners from this region. Join the gathering on June 6-7, 2024.
  10. Agile on the Beach is a great event to attend and explore the summer in Cornwall, UK on July 4 – 5, 2024. 

The selection is based on my personal preference and experiences from those events.

Other conferences to consider this year

There are many great events that didn’t make it to this list, so please share your suggestions with us and we add them to the following list.

Hiring ScrumMaster?

One of my biggest passions in the agile space is developing great ScrumMasters and helping them to become successful in their role. I become ScrumMaster in 2005 and I didn’t know much about either Agile or Scrum. I did all the mistakes you can ever imagine. I didn’t know anything about coaching or facilitation. Instead of acting as a leader, I was more like a team mom. Later, when I realized the whole potential of the role, and become the real ScrumMaster I decided I need to give back to the community and I dedicated quite a lot of effort trying to explain to individuals and organizations what is ScrumMaster really about and why is having great ScrumMaster related to the success of the agile journey. But no matter how long is this all Agile and Scrum around, despite the effort, there are still companies who are hiring ScrumMasters who cannot be successful. So let’s have a look at the most common misunderstandings.hiring a ScrumMaster for failure

Scrum “Project” Master

Deadlines are important. So let’s tweak the role a bit and hire a combined role of “Project Manager/ScrumMaster”, “Agile Project Manager” or “Agile Delivery Manager”. They are experienced in planning and making sure we keep up to speed and follow the plan. They usually manage the Sprint Backlog and often micromanage individuals.

Scrum “Manager” Master

We have to be efficient. We need to deliver more functionality faster. Speed is the key to the success. So let’s have the “Scrum Manager” to help people organize. Someone needs to allocate tasks and measure that they are working and not pretending or hiding behind the Scrum process. Someone also needs to check the progress at Daily Scrum. Someone has to make sure there are results. Such environments often take velocity as a key metric and ask Scrum “Manager” Master to create Burndown charts and other reports.

Scrum “Technical” Master

Many organizations are missing traditional Team Leaders. A senior technical person who will guide the rest of the team members, distribute their tasks, helping the Product Owner with the estimates. Decide on the Sprint commitment. So here we are Let’s hire an expert – Scrum “Technical” Master.

Scrum “Ceremonies” Master

This is my ‘favorite’. We have a Scrum Master to make sure the ceremonies are happening. It’s not a valued position as it downgrades into a team assistant who needs to schedule and manage meetings. Therefore it’s not much popular and most organizations would combine it with a developer/tester/business analyst role. In some cases, it turns to “Scrum Police” as the only explanation they are able to come up with is that ‘Scrum defines it this way, follow the rules’.

Scrum “Jira” Master

This is very typical nowadays. ScrumMaster needs to know Jira, update it on regular basis, and generate reports. Such ScrumMasters are often micromanaging individuals, adding complexity through difficult workflow and complicated processes. They are focusing on various different estimates, at the story level using story points which they often link to man days and hours at the task level which are being re-estimated every day to be accurate.

Scrum “Owner” Master

It’s a waste of our time to have two people when in the traditional world we only had one project manager. ScrumMaster can act as a Product Owner at the same time. In their mind, ScrumMaster is some sort of process assistant for 10-15% anyway so why not. Such a person usually doesn’t have enough business knowledge and ends up being a requirements seeker, not looking for value, and not deciding on priorities. They take a backlog as a to-do list where everything needs to be done.

Scrum “Flock” Master

Finally, some organizations have one ScrumMaster for many teams. No matter how experienced are they, they usually burn down. They don’t have enough time to focus on all teams, so they end up being everywhere and nowhere, and therefore their impact is very limited.

Maybe you find yourself in multiple dysfunctions at the same time. That often happens. But no matter how different they are, they all share one common outcome. They don’t work and you end up with “fake Scrum” or even “Dark Scrum” and no ScrumMaster.

So what’s the real ScrumMaster role about? For the beginning, you can start with the assessment below. Take it as just a start. There is more to be a great ScrumMaster, but if you have the following top 10 points right, you are at a great place already.

  1. My primary measure of success is team self-management
  2. My team is continuously improving their way of working
  3. There are no roles in the team
  4. The team is cross-functional and able to deliver end-to-end value
  5. We measure value, not an effort
  6. I can coach and facilitate conversations and collaboration
  7. I’m not responsible for a delivery
  8. I’m able to work at all three levels of the #ScrumMasterWay concept (My Team, Relationships, and Entire System)
  9. I’m a leader, helping others to grow and supporting organizations on their agile journey
  10. I love Agile and Scrum, and I’m an active part of the Agile community

If you are interested about a real ScrumMaster, check out my book The Great ScrumMaster: #ScrumMasterWay.

Agile is a Change

It’s more than 20 years since Agile Manifesto and some organizations still take Agile as another process or tool. But it can’t be farther from reality. We try to explain that it’s not about “doing” agile but “being” agile. That it’s about changing the way of working and thinking, the overall mindset. But companies are often looking for shortcuts and searching for simple solutions. Rename some processes, create a new role, or buy a different tool. Though that could be useful, it’s not the core of the change.

But let’s start with who should be driving the transformation and who should be implementing Scrum in the organization. Surprisingly for many people, it’s not some manager but someone who has their own experience with agile, scrum, self-management, and end-to-end cross-functional teams – the ScrumMaster. Indeed that person should be an experienced agile coach who is ready to demonstrate leadership and take ownership of a change, working at the Entire System level of the #ScrumMasterWay concept.

There are many concepts that they should be familiar from System Coaching (i.e. ORCS) to classical change management i.e. (Kotter’s Eight Steps of successful change). But in a nutshell, you can start a change with the following steps:

  1. Why – create a sense of urgency – Why is it important to the organization? What will happen if we don’t change? Unless you can create a sense of urgency, the change is unlikely to be successful. Do others see it the same way? Do they feel the same need?
  2. Who – find your allies – Identify the supporting team that will support you and helps you to implement the change. It can be the group of ScrumMasters, but it’s not limited to this group. You are looking for enthusiasts who would be willing to invest their time and name into promoting the change.
  3. Vision / Dream for a change – Do you have a dream of the future? In a year from now, where would you like to be with this organization/group/team?
  4. Communicate. Communicate. Communicate. And then again. Communicate.  It’s a new way of working so one presentation will not kill it.
  5. Celebrate success – don’t forget that it’s not processes and practices but the success that scales. Make it visible and don’t forget to celebrate each successful step. Instead of focusing too much on what we are struggling with, start with what is working well and make sure it sticks. The rest will be improved step by step.

Sustainable Agility

One of the very common questions people ask is why companies are failing their agile transformations and what do we need to do to create sustainable agility? Let’s start with the most common mistakes. The first one is starting the change without creating a sense of urgency. If you don’t know why you need to change and what happens if you don’t change, there is only a little chance to be successful. Unless you know why you are changing the way you work (to be more agile, Scrum, or Kanban), then don’t do it. Neither Agile, Scrum, nor Kanban is your goal. They are just some sort of a ‘walking sticks’ helping you on your journey to success. You need to have a higher purpose defined which will be stronger than people’s individual goals and therefore unify them along the way. There needs to be a strong sense of urgency in the environment. Being different or implementing agile is not enough. There is another reason why the real strategic reasons need to be defined and that’s because those are exactly the metrics you need to measure to know if your transformation was successful. For example, if the real business reason for a change was to increase flexibility and fasten your learning, that’s how you can measure the success of the agile transformation. Neither velocity nor number of retrospectives matters.

The second most appealing way how to fail is to copy what someone is doing. Take their current way of working as a strict process and call it the only right way. When it worked somewhere else, why shall we take a hard time trying to invent it ourselves when we can just apply it as it is. Let’s rename it to some fancy name and fix it. It usually starts with a big push from the top and has often wrong expectations from such a change. Being Agile is going to be hard, you might not see the results right away, and renaming a few roles and departments would not be enough. You need to experiment and develop your own way of working. Only then you get the right habits and mindsets. MyCompanyAgile, nor Agile2.0 will help you.

To create your own flavor of the way of working, you need to start from the bottom, get experience from the teams, learn on the way through your own failures, do experiments, and have the courage to do things differently. Turn the organization around and build it based on the cross-functional teams who can actually deliver value end to end. Be business value driven, customer-centric. At some time, when you get used to this way of working at the team level and can imagine what needs to change in the business, systems architecture, and multiple team picture and you might need to get ready for the next step of scaling (implementing the agile way of working to larger products and ecosystems) and eventually the overall system of business agility (changing the way an organization operates, it’s structure, culture, and organizational design).

In summary – reflect, create a sense of urgency, experiment to find your own way, start small at the team level, and only once it works scale it through the entire organization. There is no silver bullet, you need to create your own way of working.

Agile Mindset

We talk about changing agile mindset for years now, and it’s hard to describe. People who are far from being Agile are often saying “That’s what we are already doing, so what is this buzz about Agile about?” or “This will never work in reality, Agile is only for unicorns.” So let’s see how that agile mindset is changing.

Delivery Focus

At the beginning of the Agile journey, it’s all about output. The delivery is the key. People care about efficiency, measuring velocity, estimating effort and complexity using Story points, T-shirt sizes, drawing Burndown charts. “How can we deliver faster?” is the most common question. People want to measure everything. They still believe the work which needs to be done can be analyzed and planned, so they create mini ‘stories’ aka business requirements with all the details specified, often using acceptance criteria to add even more details and make it even closer to detail specification as they’ve been always creating. They also believe that we only need to follow the plan and deliver everything as described as soon as possible to be successful. Nice and simple world. But that’s not what Agile is about so you can freely forget most of the practices mentioned above. They might be better than some other from pure traditional world, but most of them have nothing to do with being Agile. It’s just ‘fake Agile’. On the other hand, most of the people couldn’t learn how to dance overnight, so a bit of ‘fake Agile’ might be a good step towards the mindset change. To be fair there are some aspect teams need to master at this level, mostly going back to the XP (Extreme Programming) like continuous integration, shared code, TDD, regular refactoring, and pair programming or mob programming. Without those, nothing else will work.

Strategy Focus

The more you apply the agility, and aspects like self-organization to raise empowerment, cross-functionality to be business value driven, and frequent product reviews to be customer-centric, the more your focus turn from delivery to the vision: Why are we doing it? For whom? What makes it different? What is the value? How are we going to change the world? People start to see that delivery is important, but just as a prerequisite. And it’s definitely not about delivering faster (when there is a risk we go to the wrong direction). Instead, it’s about maximizing value, which actually can be achieved by delivering less features than you were used to do before. 80% of the value is only in 20% of functionality, and it’s not distributed linearly. The million-dollar question is how can we know this item brings value. The answer is surprisingly simple: Feedback. You can start with the implementation of Scrum. Short Sprints help teams to focus value delivery through defining Sprint Goals, cross-functional teams enable fast feedback on the value delivered from customers through regular Sprint Reviews, and good Product Owner brings decent business knowledge and creates a relationship with customers so the feedback makes sense. Practices like User Stories and Story Mapping, which are by definition customer-centric and value-driven (if used how they are supposed to be) are useful concepts to start a conversation about the business value. At this stage, people believe that if they have a good vision, and understand the customer well, they are going to be successful. Sounds great, the only weak point is that often that’s not enough in nowadays constantly changing the world.

Impact Focus

Finally, the last stage of the Agile mindset change is acknowledging that we don’t know where the value is, we can’t analyze it, we can’t plan it. All we can do is to iterate and inspect and adapt. This stage is finally where we stop pretending we know where the value is, and start heavily experimenting. Note, that 80% experiments must fail by definition, so you need to run very small tiny reality checks which are expected to be opportunities for learning. Teams learn fast from day to day failures, always looking for better ways, and when every experiment goes as they expected they take is as an indicator of lack of transparency, honesty, and relevant feedback. All over radical transparency is their best friend, empowerment doesn’t stop at the at the team level but goes through the entire organization, and emergent leadership is the key engine to creativity and innovations. The organization is purpose driven and do whatever it takes to achieve it. The delivery at this mindset stage is needed but is quite unimportant. It’s like walking. You would say you need to walk to get somewhere. But if you don’t know where the ‘somewhere’ is, walking no matter how fast only makes you tired. At this stage, it’s not even about a strategy that much as the strategy is emergent and changes depending on the feedback. It’s all about if the outcome we produce created impact. If you know what do you want to achieve, you can measure if it’s happening. The sooner the better. Impact Mapping is a good tool to start. You don’t implement functionality because you know how to implement it, nor because someone believes or say it is a good thing to be done. You do it, to achieve your goal. If you have any evidence that the impact you need to achieve it is happening, you continue. If not, you stop and find another assumption to test. If you think about it, this is a very different way of prioritization, working, and thinking. That’s the real agile mindset. Once you embrace such a way of working, you are truly Agile.

Onboarding and Recruiting

It’s important to realize that the employee experience starts already before the day one during the recruiting process. In agile organizations where hard skills and past experience are not that important we often focus on cultural mix, mindset and ability to learn instead. We used to have a hard programming test for our candidates. It was so hard than our regular employee would not pass it. And it didn’t tell us much as what we really need, were people who can collaborate, learn new things fast, and were flexible. So instead, we started to ask them about what are they passionate about, what they did, what they like to do. We changed the whole process to allow people find their roles, not hire for fixed roles. You can imagine how hard it was for recruiting agencies. Give us the position description, how many years of experience they need, master degree, what technologies they asked us. But we didn’t really care. We were looking for flexibility, and people willing to grow and co-create their roles.

Another important aspect is diversity. For team dynamic is good to have a mix of different profiles. For some roles we did MBTI, and TKI during their onboarding to help team understand people’s typical behavior during decision making, and conflicts. And you can be more creative than that. Very agile organizations are often inviting candidates to join them for a day so they can experience how it is to be part of the organization, and also hear from the team perspective, what is the candidate like. Recruiting is like dating. Some other agile organizations are even doing team hiring event, where they invite all candidates for the role – for example ScrumMaster or Product Owner to spend a day together and simulate the typical day. It’s transparent for both sides, and very revealing about the way how they react in different situations. In general contact before the day one is always encouraged.

Onboarding then can start by pair working, where the new person is not only introduced to the processes and products but also to the people and teams. We always have focused on the values and culture during the onboarding. Some organizations are creating a handbook for new employees to share with them who they are, but I believe becoming part of a team and a larger ecosystem and getting a mentor who can help people start is always worth of. It helps new people to create relationships and become integral part of the system. Time invested into people development always pays back.

Positions and Career Path in Agile Organization

Considering the shift from siloed based departments with subject matter experts focusing on their specialization in traditional organizations to more general cross-functional teams where members combine different skills to maximize the value in agile organizations, there is a trend to generalize positions and flatten the career path as the hierarchy got less important. Agile organizations are moving from fixed detailed positions to t-shaped skill positions or even no-positions at all, with emergent roles depending on the actual need. They abandon the skills based positions and creating a competence based model where employees are deciding what is their journey going to be. We optimize for flexibility and career mobility. The reason for such shift is again dealing with VUCA challenges as the world becomes too volatile, uncertain, complex, and ambiguous for pre-defined skilled based roles. Agile organizations need flexibility. They need to react fast on any changes in the business environment, are there new competitors offering different value, are there new technologies emerging, are there new challenges in the market, those are just a few questions you can ask. But there is no doubt that the world is not the same anymore. To deal with changes and support the people growth, Agile organizations invest in developing coaching and mentoring programs, and encouraging the internal workshops led by employees where they teach each other.

From my experience, from organizational design perspective, the hardest to imagine is the flat structure where leadership is emergent, and no fixed positions even exists. People are developing roles for themselves based on the current situation and needs, teams are forming around business challenges and adjourning once the challenge is solved. It’s a liquid structure. Very flexible, and very purpose driven. It’s one of those things you need to experience to be able to believe in it. And that’s a chicken – egg problem. What helped me was the experience from our Scrum teams, where I could see how self-organization works at the team level. And then applying it to large ecosystem was simply just using the same skills I was used to apply at the team level. In such environment where people take over the ownership and responsibility for doing their best to maximize the value and achieve the purpose, the detailed positions become irrelevant as teams are cross-functional and individuals t-shaped skilled. Then you can freely remove them, as they are not needed anymore. Quite straightforward. The culture and mindset goes first, the practices will follow. 

Now if my last paragraph was way too far for you, the first small step you can start with even in very traditional environment is to shift from managing individuals to team collaboration. The more they collaborate, they develop the T-shaped skills for each individual. It still doesn’t mean that every single person can do everything the same way as anybody else, but they can actually help each other, they can review and test each other’s work, and they understand the whole little by little. T-shirt are not taking too much effort and are creating a ground for forming cross-functional teams. Once you have a cross-functional team, as first step, you can shift from skill-based roles which are not applicable anymore – like tester, software developer, UX designer, business analyst, etc. to general roles – i.e. team member, engineer or as Scrum call is ‘developer’ (note in Scrum we don’t mean ‘software developer’ but ‘product developer’).

It’s not that hard. Collaboration is fun and t-shaped skills are going really fast. On that journey, detailed positions becomes very soon redundant, and soon after, the career path will reflect the dynamics of the organizational design. People in such organizations are not motivated by given career ladder. They care about their opportunity for growth and personal development.

Time to Change Performance Review and Rewards System

I wrote here about the need of changing the HR in agile organizations. Agile HR helps organizations to adapt their culture to be more creative and collaborative and less control and compete oriented. They are here to create best employee experience from the first contact, through day one, support their growth, motivation, and increasing their value to the organization. And once you embrace such collaborative and creative culture, it’s time to redesign the performance review and overall evaluation process. The individual KPIs created by managers for upcoming year becomes irrelevant as the people are inspecting and adapting not only of what they deliver, but also what their roles are as those are changing depending on the needs. Some organizations are going towards team created and measured goals (like OKRs) but the others are removing any fixed goals with exchange to the radical transparency and strong evolutionary purpose. That’s where we talk about team organizations.

If you are not there yet, any type of the 360s, like Comparative Agility, Agility Health radar etc. can be a good start. It helps to start with receiving feedback and learning based on that. We are shifting from management feedback and ranking to self-assessment, peer-feedback, and coaching for growth with regular check-ins. I remember that the biggest shift happened where we stopped evaluating and started coaching people. Help them to design their own journey. We made organizational goals transparent and let teams and individuals to create their own goals. Together with a strong sense of the ownership, it helped to feed the motivation.

Finally the last step is to change the rewards and bonus system. It’s only possible if you already created a culture based on collaboration, transparency and purpose driven. Removing the detailed positions goes hand in hand with changing the evaluation system. The peer feedback is flowing there and back on a daily basis, most of the teams would be running their regular retrospective to improve, and help each other to grow. Most of the agile organizations are shifting towards higher base salary with no variable part as they realize that money are more demotivating factor at the end of the day. In creative complex world incentives for tasks are not really working. So that organizations are decoupling financial rewards from individual performance. If there is any bonus it’s more at the overall organizational level, split to the teams and allowing them to distribute it themselves, then given by the KIPs evaluations or decided by management. Some organizations go further on and make salaries fully transparent to everybody. Such level of transparency is a good review system as any inconsistency is visible to everyone.   

Agile organizations focus on rewarding people behavior, and learning, over just doing your job.  They realize that flexible working hours, self-selection of work, unlimited vacation, work from any place on the world, etc. are better motivation factors than your salary and bonus.

It’s all very different world. And it will not shift overnight. So start small, and inspect and adapt from there. The very first step is to get awareness about what culture you have in the organization and what is the desired culture. You might need a good communication, facilitation, and coaching skill to be able to help your organization to reflect that way, but that’s only the beginning. It’s all about changing mindset. Grow that mindset first, the different practices will follow.

In a summary, Agile HR helps organizations to change their culture to be more creative and collaborative and less control and compete oriented – we build organizations around motivated individuals, involving them in co-creating their journey. Agile HR focuses on the best employee experience from the first contact, through Day one, support their growth, motivation, and increasing their value to the organization. It’s not about processes but a different culture, different mindset.