Give Christmas present to your ScrumMaster and leverage his/her knowledge

When I go around the Old Town in Prague I can feel the Christmas atmosphere – Huge Christmas tree is already decorated, a small market with gifts. The holiday season is here 🙂

#ScrumMasterWayIt’s a lot of tips everywhere what to buy as perfect Christmas gift to your husband, friends, children, parents. But I wasn’t able to find any tips for ScrumMaster gifts. So I decided to write some to make even ScrumMaster happier and leverage their knowledge.

There’s never enough knowledge and experiences. The first tip is to read a good book. I want to recommend my book The Great ScrumMaster: #ScrumMasterWay which is practically oriented, full of tips. It’s a field guide for every ScrumMaster, it got great feedbacks so I believe this book is a great gift. But let’s share more book tips – you can start with Essential Scrum from Kenneth Rubin which is the good starting point to understand the Scrum. If you want to move forward the next step is to get some coaching experiences. The Coaching Agile Teams from Lissa Adkins is the book you have to read. It’s great with a lot of knowledge from one of the best coaches I know. Another direction is scaling and a large project in huge organizations. The answer for scaling is LeSS – Large-Scale Scrum which is greatly described in the book Large-Scale Scrum: More with LeSS. If you are serious about scaling, this book is a must. Both authors Craig and Bas are excellent Scrum and LeSS trainers so it is worth to learn from them.

Prague - Old Town Square at Christmas timeIf you prefer a more entertaining way to get the knowledge you can join some training. It’s my second tip. Have you ever been in Prague? It’s one of the nicest cities in the world with charming Old Town, historical streets, Franz Kafka atmosphere, and a lot of good and cheap beer. So it’s a combo historical Prague & great party & awesome training. Take my Certified ScrumMaster (CSM) training explaining the #ScrumMasterWay concept and the way how to become the Great ScrumMaster. It will move your ScrumMaster knowledge to the next level! We also organize Certified Scrum Product Owner (CSPO) class as well and the newest and most demanding CAL1 – Certified Agile Leadership class. Don’t wait and make this holiday & learning happen. Prague - Charles Bridge In addition to my already mentioned classes, you can join Certified LeSS Practitioner training with Jurgen De Smet who is regularly coming to Prague to enjoy the city and to deliver this great workshop. Check dates and availability here. Of course, you can join me at any place worldwide just check my Scrum Alliance profile or book private training for group of your ScrumMasters – team Christmas gift 🙂

Prague - Prague CastleMy last tip for ScrumMaster’s git is to attend the great conference. There’s a lot of great events I just want to mention two: Global Scrum Gatherings (in Minneapolis, USA in spring or London, UK in fall) or my favorite Agile Prague Conference 2018 (September 10-11, 2018) which is one of the best from Agile in Europe 🙂

What Certified Scrum Trainers (CST) need to learn

One of the things you have to know as a trainer is how to design a content for your class. The traditional teaching methods which were mostly about listening and reading, are very inefficient. Even if you tell a lot of stories, most of the content never survive in people brains until next week. The modern teaching methods are about experience. When you think about it, the things which you remember the most are those you experienced, things you have to figure out yourself. Therefore, the modern teaching is much more about team discussion, simulations, and facilitation of the class instead of teaching. After all, no matter what you say, people are only able to keep focus for about 5min. Then they start their own thinking process in their mind of side thoughts initiated by any associations with what they heard and simply they stop following what’s happening. Don’t believe me? Say them something important in the middle of 15min block. Do it the best you can. Work with your voice. And then, one hour later ask them the question about it. Surprised? And it’s even worse. The more different is the message you are saying to their current reality, the smaller the chance is they remember it and even hear it. It can work for mathematics, but not in a class which has only one goal – change the mindset.

The most popular book which describes a different approach to teaching and learning is Training from the Back of the Room. Get a copy and try it. The hardest is to accept that your students are creative and smart enough so they can figure it. You don’t have to tell them the answers; instead, you shall design a class in a way so they can answer their questions by themselves. They will figure it out.

Interestingly, one requirement which every CST – Certified Scrum Trainer has to do, is to design the class content. The candidates including me were always asking why is that. But it’s actually quite important. Firstly, it proves that you understand the topic enough so you can put it together in a meaningful way – and yes, during co-training with many CST candidates, I’ve seen people teaching Scrum in quite a random way – you know, cooking a soup from great ingredients, doesn’t necessarily ends up as a great soup. Teaching somebody else’s material is like using great chef’s recipe. And again, we are not teaching simple stuff, Agile and Scrum are about changing mindset. So it’s not a cupcake recipe, it’s more like baking macarons. Secondly, considering modern learning trends, where you shall facilitate (not teach) a class, and coach the entire system there to highest learning – there is no way you can copy someone else’s content. It must be authentic. It’s like an art 🙂

Once you got that, one of the skills you need to develop is to design a game. It’s not that hard, but still, it’s great to have a framework. If you like to know more, I can more than recommend Luke Hohmann’s Game Design Master Class, which shows the “secret ingredients” of serious, collaborative game design. Cooking had never been easier :). I joined game design class this summer and I very much enjoyed it, so here is my recommendation. We talked about game theory, game structure, and design strategies, all in very collaborative and fun environment.

So here is my current recommendation summary, if you want to be successful in teaching Agile and Scrum, changing people’s mindset and eventually becoming CST – Certified Scrum Trainer which is the highest quality bar of teaching Agile and Scrum, you need the following mix of ingredients:

  • Class facilitation (i.e. Training from the Back of the Room.)
  • System coaching (i.e. ORCS – Organizational System Relationship Coaching)
  • Game design (i.e. Game Design Master Class)

Be aware that this is not official advice; I’m just one CST (Certified Scrum Tariner) sharing my personal experiences on how to be a great Agile and Scrum Trainer.